(no subject)

[jodawi]

I post to the Dell support board:

I spent a few thousand dollars buying a new Dell system, and they appear to be trying to earn a few dollars more from the My Way web site ad revenue.

Every time I change my home page to what I want it to be, something changes it back.

Add/Remove Programs shows "My Way Search Assistant". There is no button to remove it, apparently because Dell doesn't want it removed.

Interestingly, the My Way terms include this statement: "The My Way Software and the Services are not intended for use by or availability to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, YOU MAY NOT DOWNLOAD, INSTALL OR USE ANY MY WAY SOFTWARE AND YOU MAY NOT ACCESS MY WAY SERVICES."

So Dell is shipping home/family computers that kids are not legally allowed to use? And a browser hijacker? With no way to uninstall it? Classy. I can see they don't want me to purchase from them again.

Tech support has not been helpful so far, sending me instructions on removing the My Way Speedbar, which is not what is installed, and trying to convince me that it's really not bad that they've shipped a browser hijacker.

I've looked at the Hijack This log but didn't see anything obvious. I tried disabling two Dell things with Spybot and restarting, but after restart they were enabled again so something is keeping me from disabling them.